Returns & Exchanges

At Spy Ninjas Store, we want to ensure you are fully equipped for your next mission; if your gear isn't the perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place your items in the original packaging and include the packing slip to ensure our team can identify your return quickly.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.